Screen
Battery
Other repairs
Sending the device, opening rma

SCREEN

IPhone screen replacement costs

The repair prices shown in the table below apply only to screen damage. For any other iPhone damage, there are additional costs.

Model With Recall Display* Out of Warranty
iPhone 6, 6S, 7, 8 € 19 € 139
iPhone 6 Plus, 6S Plus, 7 Plus, 8 Plus € 19 € 149
iPhone X, XS, XS MAX € 29 € 269
Model With Recall Premium Care** Out of Warranty
iPhone 6, 6S, 7, 8 € 19 € 139
iPhone 6 Plus, 6S Plus, 7 Plus, 8 Plus € 19 € 149
iPhone X, XS, XS MAX € 29 € 269
Model With Recall Exclusive Care*** Out of Warranty
iPhone 6, 6S, 7, 8 € 19 € 139
iPhone 6 Plus, 6S Plus, 7 Plus, 8 Plus € 19 € 149
iPhone X, XS, XS MAX € 29 € 269

Problems caused by accidental damage are not covered by the legal warranty, nor by the conventional limited RecallFirstHand. These prices only apply to repairs made by RecalFirstHand. Other service providers may set different prices. Our rates for out of warranty repairs do not include shipping costs. Shipping costs are borne by the client. All fees are in Euro and include VAT.

We will examine your iPhone before confirming the repair price. Many screen repairs are caused by accidental damage, which is not covered by the RecallFirstHand warranty.

If the screen breaks due to a manufacturing defect, it is covered by the RecallFirstHand warranty and consumer protection laws.
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*If you have RECALL DISPLAY, 1-year coverage with 1 screen repair/replacement is included.

**If you have Recall Premium Care, 24-month accidental damage coverage is included. For details on the application of the additional guarantees due to the purchase of Recall Premium Care, please refer to the individual agreements. If you don’t have Recall Premium Care or Recall Exclusive Care, costs may vary.

***If you have Recall Exclusive Care, two coverage interventions for accidental damage for 24 months are included. One intervention per year. For details on the application of the additional guarantees due to the purchase of Recall Premium Care, please refer to the individual agreements. If you don’t have Recall Premium Care or Recall Exclusive Care, costs may vary. In the case of Recall Exclusive Care, one intervention per year is allowed.

BATTERY

IPhone battery replacement

If your iPhone’s problem is covered by warranty, RECALL PREMIUM CARE or RECALL EXCLUSIVE CARE or consumer protection laws, we will replace your battery for free.

If your iPhone has damage that prevents replacing the battery, such as a cracked screen, this problem must be resolved before replacing the battery. In some cases, the repair may be for a fee.

See the table below to find out the prices of replacement batteries for all iPhone models.

IPhone model Under warranty or with RECALL PREMIUM CARE or RECALL EXCLUSIVE CARE Excluded under warranty
iPhone X, iPhone XS, iPhone XS Max, iPhone XR € 29 € 69
iPhone SE, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus and all other compatible models € 19 € 59

Problems caused by accidental damage are not covered by the legal warranty, nor by the conventional limited RecallFirstHand. Prices apply only to battery repairs performed by RecallFirstHand. Other service providers may set different prices. Shipping costs are borne by the client. All fees are in Euro and include VAT.

**If you have Recall Premium Care, one intervention in 24-month accidental damage coverage is included. For details on the application of the additional guarantees due to the purchase of Recall Premium Care, please refer to the individual agreements. If you don’t have Recall Premium Care or Recall Exclusive Care, costs may vary.

***If you have Recall Exclusive Care, two interventions for accidental damage coverage for 24 months are included. One intervention per year. For details on the application of the additional guarantees due to the purchase of Recall Premium Care, please refer to the individual agreements. If you don’t have Recall Premium Care or Recall Exclusive Care, costs may vary. In the case of Recall Exclusive Care, one intervention per year is allowed.

OTHER REPAIRS

Do you need repair for other problems, for example, related to the Home button, damage from spillage or an accessory?

If your problem was not caused by accidental damage and is covered by warranty, by RECALL PREMIUM CARE or RECALL EXCLUSIVE CARE or by consumer protection laws, there is no charge.

If your iPhone has been damaged and you have RECALL PREMIUM CARE or RECALL EXCLUSIVE CARE, the coverage includes one or two incidents of accidental damage respectively. Each intervention has a deductible shown below.

If you do not have RecallCare Premium or Exclusive, the repair rate will vary based on the out of warranty service rates below.

Model With RECALL PREMIUM CARE Out of Warranty
iPhone X, XS, XS Max € 49 € 599
iPhone 6 Plus, 7 Plus, 8 Plus € 39 € 349
iPhone 8, 7, 6 € 39 € 329
Model With RECALL EXCLUSIVE CARE Out of Warranty
iPhone X, XS, XS Max € 49 € 599
iPhone 6 Plus, 7 Plus, 8 Plus € 39 € 349
iPhone 8, 7, 6 € 39 € 329

Problems caused by accidental damage are not covered by the legal warranty, nor by the conventional limited RecallFirstHand. Prices apply only to repairs carried out by RecallFirstHand. Other service providers may set different prices. Shipping costs are borne by the client. All fees are in Euro and include VAT.

SENDING THE DEVICE, OPENING RMA